Coquet Medical Group: Don’t be a DNA

Posted on 18th July 2014 | in Community

Don’t be a DNA!
A DNA is someone who Did Not Attend their appointment and did not cancel it beforehand.
The appointment was booked, the room and equipment were ready and the doctor or nurse was left waiting…….because the patient was a DNA.

Every day resources are wasted because patients do not cancel appointments.  If you have been given an appointment which is unsuitable or no longer needed please let us know so that we can offer the appointment to someone else.

We currently send text reminders to mobile numbers or automated message reminders to landlines, when our patients request it. If you would like to benefit from this service please check that we have your up to date contact details.

We are sure patients will be pleased to see a familiar face return to work at Coquet Medical Group.  Dr Zheen Ramzi will be rejoining our team to work as a Salaried G.P. later this summer.

Dr Katherine Carman, who has recently worked at Felton  will also be joining us as a Salaried G.P.  Sadly however, we are having to say goodbye to Dr Jo Lee who is leaving us on 6th June to work in a practice nearer to her home.  She has been an integral part of our team and will be sadly missed by both staff and patients.  We wish her the very best of luck.

Congratulations were recently given to our G.P. Registrar, Dr Mike Dowrick who has become the very proud father of a beautiful baby boy named Joseph.

Our current newsletter is always available from our waiting rooms and on our website